Terms of Service and Privacy Policy

At Sky Blue Media LLC, pricing shown is an approximate based on your input and does not include additional services you may want such as custom domains, sign riders, and print. Final Floor Plan Tour pricing is calculated by on-site measurements. Please request a complete pricing chart to use as a guide to avoid any confusion. By completing this Online Booking Form, you agree to the following policies.

Cancellation Policy

There is a $75 fee for canceling within 24 hours of your shoot.

Payment Policy

A valid Credit Card is required to secure bookings. Cards are typically charged the next day after materials are released and any on-site or production changes are requested.  You will only be charged for the services agreed upon onsite and a receipt will be sent via email. All major credit cards are accepted.

Property Condition

Please have your property 100% ready to be photographed by the start of the shoot. Our photographers will help move a few light items but must be able to focus on shooting and sketching floor plans during their allotted time.

Rain or Shine

With the weather being out of our control and unreliable reports, we shoot as long as it is safe for us to travel. We do our best to brighten a dark, rainy day through enhancements and adding a blue sky.

Refund Policy

We will gladly provide examples of our work prior to your first booking. We give the best possible service to each listing, and if we make an error, we will fix it. There are no refunds.

SMS Policy

• Data Collection: Sky Blue Media LLC will collect your name, email address, and mobile phone number when you schedule service with us via the website booking
• Data Usage: We use your data solely for sending updates and reminders related to our products or services. Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• We choose to communicate primarily through text messages on the day of a scheduled appointment to work out booking details, access to a property, upgrades and promotions, and anything else pertinent to the scheduled service initiated by our clients.
• You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just add a note in your next booking and we will start sending SMS messages to you again.
• Text “HELP” if needed for assistance regarding your booking and our staff will respond with a phone call to that number as soon as we can to talk out any issues with the property scheduled for service.
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive up to 3 messages per booking if needed to communicate specifics regarding that booking only. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy

• At Sky Blue Media LLC, we are committed to protecting your privacy. We only obtain and use your contact information through our online booking interface and use it for communication regarding your bookings only. All calls, SMS messages, and emails we collect are for our bookings only, we do not share your data with third parties for marketing purposes. Sky Blue Media will not sell rent or share the collected mobile numbers.

We do not accept credit card or bank information via phone or email for your protection. Virtual Tours and Custom Domains are live for one year (unless renewed) and will be taken offline if requested by agent or new homeowner.

…Thank you so much for working with us!